14 August 2020 by: Craig Simmonds
Dear friends, colleagues and clients,
Firstly, I would like to extend a heartfelt thank you to the Macleod Simmonds team and to all of our clients, for their unwavering support and understanding over the past few months. The cross-company teamwork undertaken during this time has helped us to deliver a number of high profile schemes whilst ensuring our team members and members of our client teams have remained safe. Our teams stood down for 6 weeks to help in the fight to contain the virus and protect as many people as possible. During this time our senior management continued to work with clients, to design and adapt working methodologies to ensure a safe working environment as we returned to normal operational levels.
Following government advice and implementing a ‘common sense’ approach to obtaining the field data and to the office operational side of things, we have managed to deliver a number of vital projects since our return. The challenge is not over yet and it is therefore important that we continue to communicate with our client base and staff to work out specific control measures, where needed, whilst limiting any effect on agreed delivery timescales. It is a fact that our OTIF (On Time in Full) metric did decrease from 94% to 80% within the first 6 weeks back; however, the curve is strongly now heading back beyond our current year average.
All of our filed staff have full remote working capabilities now, with our main servers being cloud based. Communication between team members and clients alike is now a very simple and logical process; as is our Multi-layered QA system, which ensures we are delivering exactly what is needed to facilitate the project at hand.
In fact, during the ‘lockdown’ innovation has not stopped, and nor has the Macleod Simmonds commitment to investing in and, pushing the very latest technology to its limits. A number of new ‘products’ are now reaching operational status and we have already implemented a new investment programme designed to bring our client’s schemes, the very best technology backed by a team who have unprecedented experience in doing, so across the globe.
Watch this space for up and coming updates……
Craig Simmonds FCInstCES
Managing Director of Macleod Simmonds Ltd.